HNJH Billing Information

If you have a question about a specific insurance, please contact a member of our Billing Staff (listed at the right). 

Shoppable Services

Frequently Asked Insurance Questions

1. What is a deductible?
   A deductible is a set dollar amount that you pay before your insurance plan begins reimbursement.
   The deductible is the patient's responsibility.
   
   
2. What is a co-payment?
   A co-payment is the portion of your healthcare expenses that are not covered by your insurance.
   The co-pay is the patient's responsibility.
   
   
3. What is co-insurance?
   A set percentage of the total charge/charges of your healthcare expenses that are not covered by your insurance.
   The co-insurance percentage is the patient's responsibility.
   
   
4. What other bill may I receive?
   In addition to the bill from HNJH, you may receive a bill from the doctor or other doctors who provided services to you.
   
   
5. Why didn't my insurance pay? 
   You will need to contact your insurance company/companies or refer to your Explanation of Benefits (EOB)